Doruntina Jakupi

I change People's Lives for the Better ⬩ Group Recruitment Operations Manager ⬩ Technical Recruiter ⬩ Career Coach ⬩ Sourcing Ninja ⬩ The Recruiter Girl ⬩ Customer & Candidate Experience Freak

Candidate Experience-oriented leader with people and revenue management experience at The Headhunter Group, with regional and global scope. Managing all recruiting-related activities within the Group, equipping recruiters with the most effective tools to approach the hiring process, tracking recruiting metrics to identify the best strategies and areas of improvement, and forecasting future talent needs, and ensuring recruiting teams are able to meet those goals. Passionate about providing thought leadership to build and drive customer-centric revenue teams and scaled programs, from the ground up. A Dedicated Recruiter, International Talent Acquisition, and executive search professional with over 7 years of professional recruitment and recruitment management experience across multiple Global Industry sectors within South-East Europe as well as developing and emerging nations. Extensive experience with full life-cycle recruiting processes for positions at all levels, including upper management and director/VP level Away from the office, I am a mother, a football referee and a super volunteer of LibrameZe.com (audiobooks for blind and visually impaired children), love catching up with friends and spending time with my family and loved ones. AREAS OF EXPERTISE: CX metrics measurements (NPS, CST, CEF); Recruiting metrics; KPIs, Recruitment and sourcing strategy design; Corporate Restructuring; International Partner Sourcing; Full Life-cycle Recruitment; Recruitment Tracking and Retention; Headhunting; Passive and Active Candidate Sourcing; Competency-Based Behavioral Interviewing; Applicant Tracking Systems (Review, Selection, Implementation); Salary and Service Negotiations; Market Sourcing; Board Member Sourcing; Employment Branding; Talent Acquisition Strategy Development; Talent Acquisition Process Development and Implementation; Talent Selection Training; Competency and Behavioral Interview Training; Onboarding.